MUP – dubious assumptions and poor public policy

What is about Louise Adler? The blog asked the question about Louise Adler, then the MUP Publisher, back in 2016.

Now she is the subject of controversy again with the usual suspects arguing for her brilliance as a publisher while doubting voices struggle to be heard. But beyond the noise there are some important issues about academic publishing and public policy which are being missed in the debate – if the controversy can be dignified with that word. read more

Inside the Canberra ‘bubble’

Conservatives dismiss anything they don’t think relevant – or is perhaps too relevant – as occurring in the ‘bubble’- whether that bubble is in London, Washington or Canberra.

But they do have a point. With a few notable exceptions most Gallery journalists have to thrive on the droppings of political staff briefings or pre-releases of speeches or announcements which they only get if they accept the angle on which the briefings are based. read more

The greatest PR successes in the past 500 years

What are the greatest PR successes of the past 500 years?

Now one might jibe at writing back into history the concept of PR but we now know through the work many modern historians (much of which has been described by the blog in books and articles) the extent to which opinion was shaped in countries around the world by techniques which we could identity as analogous to the practices of contemporary communicators. read more

Odds and sods part 3

Adani and Indian banks

Australian politicians seem mesmerised by Adani and his proposal for a giant Queensland coal mine. Whether to do the obvious thing and protect the environment and our future by stopping it; going along with mythical claims of job creation; or, to just wait it out seems to perplex everyone except the coal zealots in the Federal Government. read more

Odds and sods part 2

‘Great’ Britain, the reckoning and the innovation

Brexit may be a tragedy for Britain but the blog finds it difficult to feel much sympathy for those who voted to follow Boris, Jacob Rees-Mogg (although in his case it is probably preferable to follow his politics than his style in attire), Nigel Farage et al. read more

Some holiday reading odds and sods – part one

Over the next few weeks the blog will provide some odds and sods – bits and pieces on a variety of things – which hopefully will provide some interesting, useful and/or amusing holiday reading.

‘Curating’

The long history of adapting old words to new purposes is often useful, sometimes a bit precious and sometimes both pretentious and irritating. read more

Will some pr companies stop at nothing?

Over the years we have seen many US PR firms undertake campaigns which range from the unethical to the outright dishonest. In the UK Bell Pottinger, literally as well as metaphorically (just to show the blog is among the fuddy duddies who insist on the distinction between the two), saw its company and brand destroyed after its work for the Gupta brothers in SouthAfrica. read more

How do you know when they are lying? A very brief thought.

For many years cynics posed the question – how do you know when a politician is lying?

The answer of course was: when you see their lips moving.

For all the talk about the evils of social media and fake news there is a new version of the hoary old favourite.

How do you know today when a politician is lying?

The answer this time, of course, is when their lips or thumbs are moving.

Abundant evidence exists, that for those of high intelligence and genius status it is possible, and possibly essential, that they do both at once.

It’s all different now – not!

In June next year the International History of Public Relations Conference (IHPRC) will celebrate its 10th anniversary.

As well as having a gala dinner (Australians always think of it as a galah dinner given the behaviour at some PR dinners) the conference will look not only at PR history and related subjects but also the history of the conference itself.

Two of the great revelations from 10 years of conferences are: that the US-centric view of PR history is just plain wrong; and, that while technology changes much of the tactics of PR, strategy continues to contain some universal features. The blog discussed some of this in its book – How PR Works But Often Doesn’t – available free online on this site.

The conferences are organised by the Public Relations Research Group of the Faculty of Media and Communication at Bournemouth University in the UK. The founder, and for many years, the driving force behind the conferences was the Australian academic – Tom Watson – who relocated to Bournemouth.

In the materials announcing the 10th anniversary conference – from June 26-28 2019 – the organisers reflect on some of the themes which have been significant over the years.

They include subjects such as the developing or diverging relationships with other disciplines such as corporate governance, HR, marketing and legal; and, the historiography of public relations and the application of historical theories and interpretations to the history of PR. In the latter area the blog has regularly written about the relevance of the work of historians such as Peter Burke and Andrew Pettergree to an understanding of not only major events in history – such as the Reformation and monarchical government – but also to PR history and contemporary practice.

Conferences have also challenged the ‘great man’ or ’great woman’ view of how the industry was shaped in explorations similar to those being undertaken in other areas of history – particularly in terms of women, indigenous communities and other groups neglected by history for centuries. At the same time it has looked at organisational structures in companies, NGOs and other organisations and how that shaped PR practice.

Some of the conferences looked at the tools practitioners use from media releases to social media and how the technology is less significant than the framing, the message and the targeting. They have also emphasised alternative views of practice- for instance the significance of networking and issues scanning revealed by Professor Anne Gregory in her research into what senior practitioners actually do.

What PR practice has actually been called – through press agentry to propaganda and strategic communications – has been addressed. This is useful, from the blog’s point of view, as an integral part of confronting the many myths practitioners and industry associations have promulgated about the industry as a ‘profession’. Practitioners can be professional but it is a sad joke to describe the industry as a profession.

There have been many other themes and subjects: ethics, oral histories, PR theory and theories; how PR practice differs in various sectors of the economy from industry to government; the formation of professional bodies and how they have impacted on the industry; and, the usefulness of oral histories.

In terms of professional bodies it may well be that the most significant research on them will be into their obituaries as they become less and less relevant to practitioners from dramatically different professional backgrounds. Any quick survey of the most senior practitioners in the private and public sector reveals how few of them are members of organisations such as Australia’s Public Relations Institute or its international counterparts.

The shaping of public opinion – how, when and why – is a far too important subject to be left to other disciplines such as political science –even if many political science academics such as Sydney’s Professor Rod Tiffen continue to provide us with important insights into politics, the media, and political PR. The conferences address this need.

The blog has been meaning to go to one of the conferences for years but has been content to read the abstracts, the proceedings and some of the published journal output. But being a retired practitioner, who mainly comments from the sidelines, it doesn’t seem so urgent. But for those young practitioners obsessing over contemporary tactics and techniques it is worth sparing some time to explore some deeper strategic perspectives which can be illuminated by some attention to the incredible diversity of the things which make up PR history. They can all be found here.

A new – toxic – dimension to political PR

For decades there have been crossovers between politics and PR – but in recent years such cross-overs have not only differed qualitatively but also become toxic.

The latest example of just how toxic has been the Definers’ role with Facebook although it should not be imagined that the incident (of which more later) was an outlier.

Many people have moved from PR to politics and from politics to PR. The founder of what was long Australia’s biggest PR consultancy, Eric White Associates, worked for Robert Menzies before leaving to establish the consultancy which stretched beyond Australia to Asia – although its Asian expansion was assisted by clandestine investment by ASIS.

For many years the major source of political PR people was ex-journalists. Initially called Press Secretaries because that’s actually what they did – dealt with the press – they then became media advisors catching up with new media landscape realities although their major job was media liaison and tactics rather than political strategy. Probably the first real Press Secretary was actually also the Prime Minister, John Curtin, who was a former journalist and was fastidious during World War II in briefing journalists. There have been few media advisors, however legendary some are, as effective.

What has probably driven the new toxic situation is the fact that political PR is increasingly being driven by partisan campaigners bringing the toxic tactics they used in campaigns into both representing governments while jumping in their careers from government offices to lobbying and other commercial PR activities. In this respect Tim Miller, the former Republican political operative who works in Silicon Valley for Definers Public Affairs, is a prime example. He recently handled the Facebook campaign which attempted to cast Facebook critics as agents of populist hate figure, George Soros. Inevitably, given the other attacks on Soros in countries such as Hungary, the Miller campaign is coloured by the anti-Semitic sub text of all the other campaigns.

For an interesting take on Facebook’s Sheryl Sandberg’s mishandling of the scandal and her leaning in while claiming she was leaning out role in ‘hiring (such) political hitmen’, see Molly Roberts’ piece in The Washington Post.

The New York Times’ Jack Nicas provides a more detailed account of the affair plus looking at Mitchell’s work for other clients such as Qualcomm (an anti-Apple campaign); Juul (a campaign to combat negative publicity about allegedly promoting e-cigarettes to children); and, scooter company, Lime, which took a “more aggressive tack against rivals.” The Australian crisis and issues management expert, Tony Jacques, has also published an excellent analysis of the Definers case.

The Economist also reported (24 November 2018) that Facebook had reacted to another NYT story (14/11) by trying to downplay the extent of Russian electoral interference by using opposition research based lobbying “to deflect blame onto other firms and to tarnish critics.”’

It is no wonder that heads of several big technology companies have started to refer to Facebook as ‘big tobacco’; adult Facebook usage has fallen by 31% in two years; some advertisers are becoming disillusioned and questioning Facebook claims about audience reach; and many people (such as the blog) have just deleted their accounts. Sad to miss the posts of friends such as Race Mathews and John Dyett, but while the blog regards Soros a bit like Carnegie – not too keen on the ways the money was made but totally approving of how it has been spent and totally disapproving of the attacks on him.

In the US the combination of campaigning and lobbying is probably exemplified by Paul Manafort (of Robert Mueller fame) and his partners Charlie Black and Roger Stone. They worked on political campaigns including for Ronald Reagan; set up lobbying companies because, as Manafort said, “It paid well”; and, continued in political campaign roles. The Washington Post has published a long piece on how they did this, the firm’s links to Trump and how they created the swamp-like mess Trump promised to clean up.

The trio, and others who work in similar ways, managed to work on campaigns, lobby the people they worked for, and also provide ongoing media commentary on the state of play.

Moreover, the way modern political campaigners think about campaigns – and dumb them down – is illustrated by a Jo Johnson (the Remainer brother of the most unusual Foreign Secretary since George Brown) article (WFT 17/18 November 2018) about his resignation as Transport Minister. In it he recounts his time working on the Conservative manifesto for the 2015 election. The team reported directly to David Cameron and George Osborne and aimed to develop ideas “spanning the full spectrum of public policy”.

From the start, Johnson said, the party’s political strategist Lynton Crosby “made clear that from his point of view my first duty was to do no harm. In an ideal world, he’d rather not have had a manifesto at all, especially one stuffed full of policies, but he recognised they were a necessary evil. His priority was to ‘scrape the barnacles off the boat’ so that by the time the campaign entered its crucial short phase we had a honed message.” Sadly for the Tories the referendum pledge didn’t come out with the other barnacles and the campaign may have resulted in a Tory majority but also in David Cameron losing his job.

The logical extension of the clearing of barnacles approach was also the 2017 ‘strong and stable’ campaign which, as we now know, was so successful that it almost made Jeremy Corbyn PM and may still do so. What such an approach might do for Scott Morrison is yet to be seen.

More significantly, however, the quest for good policy is becoming a mirage-like illusion in such political environments. Significant policy development and change rarely come quickly. Arguably policy conventional wisdom takes generations to change as we have seen from Keynes to Friedman to Piketty.

A discussion of why this is important is contained in an interview with Grattan Institute CEO, John Daley, in The Mandarin (15 November 2018). Daley says that in terms of policy development and promotion “you have to be very, very patient….Indeed, the reason that substantial high quality policy reform does not happen is usually not the opposition is too powerful. The reason that policy reform fails is that someone gave up.”

And he adds: “Figuring out the right (policy) answer is the first half of the problem. Figuring out how to communicate it in a way that is clear, cogent, persuasive and easy to read actually takes a lot of work.”

In the immortal words of Eliza Doolittle: ‘wouldn’t it be luverly’ if a new generation of political PR and campaign operatives did that rather than clearing the barnacles or making the policy and political environment toxic.

An insider’s view of how public relations really works